• Passenger Focus video Find out more about the role of Passenger Focus by watching our corporate video
  • Looking for rail information? Visit National Rail Enquiries, the official source for rail information, train times and timetables.
  • Work for us We welcome applications from talented and committed people who are interested in representing passengers.
  • Passenger Voice Passenger Voice is our stakeholder bulletin. There are versions for the English regions, Scotland and Wales.

The national rail watchdog

Passenger Focus is the independent national rail consumer watchdog. Our mission is to get the best deal for passengers.

What's On

Passenger Focus manager Jocelyn Pearson will be attending the first South West Trains 'try the train' day on Monday 7 July at Woking station.

For more information on this event please follow the link below to the Passenger Focus calendar.

Our Conference

Our Annual Conference
The documents and presentations from our Annual Conference held on Thursday 24 April are now available.

To view them follow the link below.

National Passenger Survey

How satisifed are rail passengers in Britain?

Our Newsletter

Privacy Policy

Passenger Poll

What kind of seating on the train do you prefer?

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